Platform Architecture

One Practitioner. Six Agents. One Record.

The technology layer of the practice operating system. A physician-calibrated ontology at the foundation. Six specialized agents in the orchestration layer. A bespoke AI Practitioner at the surface, delivered through a patient-installed app the practice owns. HIPAA-compliant. Patent-pending across eight categories.

MednBot practice analytics dashboard — sessions, messages, RVU lift, patient satisfaction
32
Specialties Live
62
Patent Applications
5.8%
RVU Uplift (JAMA, Jan 2026)
24/7
Patient Availability
100%
Physician Controlled

RVU citation: Holmgren et al., JAMA Network Open, January 2026 (DOI 10.1001/jamanetworkopen.2025.53233).

The Six Agents

Each agent does one job. All under your protocols.

Intake Agent

Conducts structured clinical conversations before the visit, at the patient's pace, on any channel. Captures photos for visual concerns. Delivers a complete pre-visit summary to staff.

  • Multi-channel engagement (text, voice, video)
  • Photo and media capture
  • Specialty-specific intake templates
  • Pre-visit summary generation

Scheduling Agent

Books appointments, sends confirmations, manages reschedules. Acuity-aware. Multi-location ready. Aligned to your practice's availability rules.

  • Acuity-aware booking logic
  • Multi-location coordination
  • Confirmation and reminder workflows
  • Reschedule and cancellation handling

Documentation Agent

Captures the clinical encounter in real time. Merges patient-reported history with physician exam findings into one structured note. Contradictions flagged automatically.

  • Multi-stage audio pipeline
  • Speaker identification
  • Pre-visit + exam fusion
  • Contradiction detection and flagging

Recovery Agent

Adaptive check-ins on pain, photos, function, and medication compliance. Worsening trends escalate to staff. Stable patients are handled without staff contact.

  • Specialty-specific care pathways
  • Adaptive clinical branching
  • Outcome scoring
  • Automatic escalation on deterioration

Billing Agent

Documents every clinical interaction with the metadata required for care management billing. Time, content, clinical context, threshold tracking. Evidence packaged for attestation.

  • CCM, PCM, RTM, BHI threshold tracking
  • Time-pool tracking
  • Tamper-proof audit trail
  • Attestation evidence packaging

Safety Agent

Continuous emergency detection across every interaction the platform handles. Hard-coded escalation that cannot be overridden by any practice configuration.

  • Real-time emergency-indicator detection
  • Non-overridable escalation paths
  • No diagnoses, no condition naming
  • Continuous safety monitoring
See It In Action

The patient experience, on three real channels.

AI Practitioner text chat with the agent toolbar visible
Text Chat

Patient meets the AI Practitioner in a practice-branded conversation. Same calibrated voice. The action toolbar surfaces booking, video, photo upload, and recap on demand.

AI Practitioner in video mode
Video Mode

When the moment needs a face-to-face touch, the same AI Practitioner shifts to video. Voice, likeness, and clinical style stay calibrated to the physician.

Push notifications branded as the practice
Push Notifications

Real-time push notifications, branded as the practice. Personalized to the patient, scheduled by your protocols, triggered by clinical events the practice defines.

Platform Foundation

What sits underneath every agent

Physician Ontology Engine

The foundation of MednBot. Each physician defines their clinical protocols, communication style, empathy preferences, and decision rules. This ontology is stored, version-controlled, and used to calibrate every agent.

Multi-Channel Patient Interface

Patients reach the practice through text, voice, video, and a practice-branded app installed in the exam room from a QR code, with the doctor's face on the patient's home screen as the app icon. Not a generic portal. Not an app-store download. Same AI Practitioner, calibrated tone, every channel.

One Continuous Clinical Record

Every interaction across the patient arc, pre-visit, during visit, recovery, ongoing, lands on a single record. Nobody else captures all four phases in one place.

Patent-Pending IP Portfolio

62 patent applications filed across eight categories: ambient documentation, billing, recovery, scheduling, visual intake, voice, session architecture, and security.

Fits Your Practice

Works alongside, or instead of, your existing EHR

Most practices run on 5–10 vendors that don’t talk to each other. MednBot can sit alongside what you already use, capturing the patient arc the rest of your tools weren’t built for, or replace pieces of it as the practice consolidates onto one continuous record.

You don’t have to rip-and-replace anything to start. You don’t have to keep paying for parallel tools forever, either. You decide the pace.

HIPAA CompliantBAA AvailableAudit LoggingEncrypted at RestEncrypted in TransitRole-Based Access

Zero Diagnoses

The AI never names conditions or diagnoses. By architectural design.

Emergency Detection

Real-time monitoring for escalation triggers that cannot be disabled.

Physician Ownership

Your protocols, your data. MednBot does not train on your patients.

Audit Trail

Every interaction logged with timestamp, content, and clinical context.

Want to see the technology in action?

Schedule a technical walkthrough for your engineering or clinical team.

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