mednbotmednbot
Platform Architecture

One Practitioner. One Record. Every phase of care.

The technology layer of the practice operating system. Your protocols at the foundation. Specialized clinical capabilities in the orchestration layer, each doing one job. A bespoke AI Practitioner at the surface, delivered through a patient-installed app the practice owns. HIPAA-compliant.

MednBot practice analytics dashboard — sessions, messages, RVU lift, patient satisfaction
32
Specialties Live
$299
Core, per provider / mo
5.8%
RVU Uplift (JAMA, Jan 2026)
24/7
Patient Availability
100%
Physician Controlled

RVU citation: Holmgren et al., JAMA Network Open, January 2026 (DOI 10.1001/jamanetworkopen.2025.53233).

Inside the Platform

Each part does one job. All under your protocols.

Intake

Conducts structured clinical conversations before the visit, at the patient's pace, on any channel. Captures photos for visual concerns. Delivers a complete pre-visit summary to staff.

  • Multi-channel engagement (text, voice, video)
  • Photo and media capture
  • Specialty-specific intake templates
  • Pre-visit summary generation

Scheduling

Books appointments, sends confirmations, manages reschedules. Acuity-aware. Multi-location ready. Aligned to your practice's availability rules.

  • Acuity-aware booking logic
  • Multi-location coordination
  • Confirmation and reminder workflows
  • Reschedule and cancellation handling

Documentation

Captures the clinical encounter in real time. Merges patient-reported history with physician exam findings into one structured note. Contradictions flagged automatically. The engine behind the ambient documentation.

  • Multi-stage audio pipeline
  • Speaker identification
  • Pre-visit + exam fusion
  • Contradiction detection and flagging

Recovery

Adaptive check-ins on pain, photos, function, and medication compliance. Worsening trends escalate to staff. Stable patients are handled without staff contact.

  • Specialty-specific care pathways
  • Adaptive clinical branching
  • Outcome scoring
  • Automatic escalation on deterioration

Billing

Documents every clinical interaction with the metadata required for care management billing. Time, content, clinical context, threshold tracking. Evidence packaged for attestation.

  • CCM, PCM, RTM, BHI threshold tracking
  • Time-pool tracking
  • Tamper-proof audit trail
  • Attestation evidence packaging

Safety

Continuous emergency detection across every interaction the platform handles. Hard-coded escalation that cannot be overridden by any practice configuration.

  • Real-time emergency-indicator detection
  • Non-overridable escalation paths
  • Never tells a patient their diagnosis
  • Continuous safety monitoring
What the physician sees

The provider side, running the same record.

MednBot doctor dashboard — review queue, encounters pending, today's performance
Doctor Dashboard

The physician's command center. Review queue, encounters pending sign-off, recent sessions, and the day's performance — every patient interaction on one continuous record.

MednBot native telehealth — the physician's in-room view with join link, chat, and pre-visit context
Native Telehealth

A live video visit run from the portal: patient join link, in-room chat, and pre-visit context side by side. It documents itself and bills as a telehealth encounter.

Platform Foundation

What sits underneath it all

Physician Ontology Engine

The foundation of MednBot. Each physician defines their clinical protocols, communication style, empathy preferences, and decision rules. This ontology is stored, version-controlled, and used to calibrate everything the platform does.

Multi-Channel Patient Interface

Patients reach the practice through text, voice, AI video, and live telehealth with the physician — all from a practice-branded app installed in the exam room from a QR code, with the doctor's face on the patient's home screen as the app icon. Not a generic portal. Not an app-store download. Not a separate telehealth tab. Same AI Practitioner, calibrated tone, every channel.

One Continuous Clinical Record

Every interaction across the patient arc, pre-visit, during visit, recovery, ongoing, lands on a single record. Nobody else captures all four phases in one place.

Clinical-Grade Infrastructure

HIPAA-compliant by architecture: encrypted at rest and in transit, role-based access, audit logging on every interaction, and a BAA with every practice.

What's Next

The record starts to work outside the practice

The next capability on the platform extends the attested record beyond the chart: keeping what patients find about a provider online consistent with what the physician has actually signed, never with anything a model invented. It is rolling out to practices on the platform first.

Fits Your Practice

Built to run alongside the EHR you already have

MednBot sits alongside what you already use, capturing the patient arc the rest of your tools were not built for. Notes and suggested codes flow into the chart your team already keeps.

Nothing gets ripped out to start, and Core and Pro stay that way. On Enterprise, the platform can become the system of record when the practice decides it should. You set the pace.

HIPAA CompliantBAA AvailableAudit LoggingEncrypted at RestEncrypted in TransitRole-Based Access

Zero Diagnoses

The AI never names conditions or diagnoses. By architectural design.

Emergency Detection

Real-time monitoring for escalation triggers that cannot be disabled.

Physician Ownership

Your protocols, your data. MednBot does not train on your patients.

Audit Trail

Every interaction logged with timestamp, content, and clinical context.

Want to see the technology in action?

Schedule a technical walkthrough for your engineering or clinical team.

Request a Technical Demo