Internal Medicine

Complex, multi-condition patients tracked continuously instead of episodically.

Internal medicine patients carry four diagnoses and six medications. The complexity is documented once per visit and then goes dark until the next one.

What it does here

Built for internal medicine, not adapted to it.

HEARD

Multi-problem visits documented at the complexity you actually delivered — with E/M level suggestions on every note.

Recovery Agent

Condition-specific check-ins that escalate on trend, not on a calendar.

Care-management billing

Complex CCM captured on the patients who qualify for it most.

Care Pathways

The protocols ship with the platform.

Each pathway is a structured arc — what the patient is asked, when they are checked on, which findings escalate, and what gets documented along the way. Your practice edits them to match how you practice.

How pathways work
01Diabetes Management
02Heart Failure Co-management
03COPD Management
04Chronic Kidney Disease
05Polypharmacy Review

A selection of the pathways configured for internal medicine. Practices add and edit their own.

The Complete Patient Arc

One continuous record. End to end.

Before, during, and after every visit — captured on a single record and turned into documentation your practice can bill.

01

Before the visit

A structured clinical conversation by text, voice, or video. Photo capture where the concern is visual. Your staff receive a complete pre-visit summary instead of a stack of forms.

02

During the visit

The encounter documents itself in real time. Patient-reported history merges with your exam findings. Contradictions flagged. Suggested CPT, E/M level, and ICD-10 codes attached to the note.

03

After the visit

Adaptive check-ins on symptoms, photos, function, and medication compliance. Worsening trends escalate to your staff. Stable patients are handled without anyone picking up a phone.

04

What it bills

Every clinical interaction accrues toward care-management thresholds, with time tracked and evidence packaged for physician attestation. Revenue you already earn but are not capturing.

See it running for Internal Medicine.

Start alongside the EHR you already have. Live in about a week.