Post-op and chronic sinus patients followed without a recall call.
ENT mixes high-volume clinic with post-surgical recovery. Tonsillectomy bleeds, sinus post-ops, and hearing follow-ups all need contact the schedule can’t absorb.
Built for otolaryngology (ent), not adapted to it.
Post-operative check-ins on pain, bleeding, and diet across the recovery window.
Post-op site photos reviewed against the record before the patient decides to come in.
High-volume clinic days documented in the room.
What the physician signs is what happens
Visit captured
The visit is captured in the room while the physician works. The note writes itself.
Physician attests
The physician reviews, edits, and signs. Nothing goes to a patient on the practice's behalf from raw audio. The signature is the trigger.
The signed plan runs
Anything quoted from the signed note becomes the follow-up, the photo request, or the recall, dated and delivered automatically. Anything inferred waits in an approval queue for a human.
“Let's recheck that in two weeks.”
Once signed, that sentence becomes a dated item on the patient's phone. The follow-up you signed is the follow-up they get.
The protocols ship with the platform.
Each pathway is a structured arc — what the patient is asked, when they are checked on, which findings escalate, and what gets documented along the way. Your practice edits them to match how you practice.
How pathways workA selection of the pathways configured for otolaryngology (ent). Practices add and edit their own.
One continuous record. End to end.
Before, during, and after every visit — captured on a single record and turned into documentation your practice can bill.
Before the visit
A structured clinical conversation by text, voice, or video. Photo capture where the concern is visual. Your staff receive a complete pre-visit summary instead of a stack of forms.
During the visit
The encounter documents itself in real time. Patient-reported history merges with your exam findings. Contradictions flagged. Suggested CPT, E/M level, and ICD-10 codes attached to the note.
After the visit
Adaptive check-ins on symptoms, photos, function, and medication compliance. Worsening trends escalate to your staff. Stable patients are handled without anyone picking up a phone.
What it bills
Every clinical interaction accrues toward care-management thresholds, with time tracked and evidence packaged for physician attestation. Revenue you already earn but are not capturing.
Multi-specialty groups run all of it on one platform.
See it running for Otolaryngology (ENT).
Start alongside the EHR you already have. Live in about a week.